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Meet the experts

Meet the team

Below you’ll find the contact information for our internal staff and some of the specialist advisors we work with, many of whom are contributors to the content on our website – you may recognise their ugly mugs from their articles!

There is a great mix of talent ingrained in all of the specialists we pass enquiries to: With years of experience in all areas, some in specific niche disciplines such as Buy-to-let, Adverse credit, Self-employed, Contractors, Expatriates etc. As such, when you make an enquiry we will put you in touch with the most suitable advisor to help you based on your circumstances – so you can be sure you’ve come to the right place. You’re in good hands!!!

If you’d like to be passed to an advisor that is an expert in your area you make a mortgage application today or fill out an online quote form. Alternatively, give us a call on 0800 304 7880.

The Online Mortgage Advisor Team

Pete Mugleston, mortgage & insurance advisor

Pete Mugleston

Following graduation from Nottingham Trent, Pete started out in the industry as an independent advisor, studying in his spare time and working up through the ranks of a firm in Nottingham. Years on, he has worked with some of the leading lenders and insurers, most notably a two year spell at Lloyds TSB where he was one of the top performers in the country.

Pete has a range of experience in all mortgages, particularly with self-employed applicants, buy to let investors, and first time buyers.

Lucy James

Lucy James

Lucy has been the backbone of online mortgage advisor’s success. Having started out as our tea and coffee expert, Lucy worked her way up the ladder and now orchestrates our admin and public relations, organising the team and developing the website in general.

Alan Shaw mortgage advisor

Alan Shaw

Alan is an experienced advisor and has over 24 years experience in mortgages, finance, and insurance. Alan specialises in new build purchases, buy to let and other specialist mortgages for investment properties, as well as the Government schemes like NewBuy and Help to Buy. He also arranges short term finance for individuals, investors, and businesses. And, as you can see, he has a cracking smile…


Dave Bird

Dave is a qualified Mechanical Engineer by trade, a founder of Online Mortgage Advisor and an expert in all things internet. He plays a key part in the marketing, construction and growth of our website and manages a lot of back-end systems and processes to make sure things run smoothly and customers are getting the right advisor for them in a timely manner. As well as some key administration work, Dave works closely with journalists and other online publishers to help promote the importance of specialist knowledge and specialist advisors in an industry where they’re often overlooked.

Dom Jones PR

Dom Jones

Dom is our most recent addition to the team, and has taken over Lucy’s role as champion tea & coffee technician. These aren’t his only duties however – having had a successful background in administration and research, Dom is one of our chief content managers for the site. He also chips in with the occasional anecdote about his illustrious football career from which he’s currently sidelined through injury 🙁 Poor Dom.

Delianna Page

Delianna is one of our newest recruits, and as expected has settled in perfectly. For a lot of people who make an enquiry, Delianna will be one of the first people they’ll come into contact with. As well as other administrative duties she is the crucial link between our customers and the right advice, and makes sure all visitors are put in touch with the best advisor to suit their specific situation. A fast learner, great with customers, and a lovely girl to go with it!

Brokers we work with


Matt has been advising in the Financial Services industry since 2002, having started out with AIG as a life insurance advisor. Two years later he was involved in pensions and investments, and got qualified up to his eyeballs. He then started his own brokerage from the spare room in his house, which has now grown into the behemoth that it is! Because of his wealth of experience, Matt is regularly asked by the media to share his views on current financial markets, and is often heard giving his expert opinions on BBC Radio.

Many people know him more for his previous career, having played professional cricket for Derbyshire & Northamptonshire during the 1990’s. Unfortunately injuries meant that he had to leave the game earlier than he would have liked, but cricket’s loss is the financial Worlds gain!



Dave has worked with our visitors from the beginning. Having started out working in compliance and administration, he quickly realised his niche was advising and got qualified in record time. Since then, Dave has built up years of experience and a long list of satisfied customers which grows by the day. He typically specialises in remortgages and capital raising.


Karl has been brokering with Matt for years, working closely with estate agents and online clients looking for finance. He specialises in various areas, principally the self-employed and those looking to invest. Karl really goes the extra mile, and on top of mortgage and protection advice, he also offers his customers a full buyer service – helping people negotiate the best possible purchase price with vendors and agents alike, often saving customers thousands!


Chris is one of Matt’s longest standing advisors, around when the company formed advising from the spare room in Matt’s house! He handles customers of high net worth and arranges finance for many different estate agents across the Midlands. Seldom found in the office, Chris works in house from agent branches and at home, so you’ll likely have to get him on his mobile if you need anything!


Paul is one of the newest recruits, having come from a banking background running one of his old company’s most successful branches. Having learned his trade Paul is now an established advisor, expert in various areas – particularly adverse credit mortgages. Extremely professional and likeable character that customers love just as much as we do!


Tarek is one of the most recent additions to the team. Having worked for Lloyds Bank for the last 9 years he has taken the step into the world of independent advice, bringing an unrivalled level of professionalism and compliance with him. With a background in financial advice Tarek has a great knowledge of the markets and is great with customers mortgage, insurance and protection needs.


Jeannette is one of OMA’s original go-to advisors, taking enquiries and helping our customers when we were just a baby. Jeannette knows the market like the back of her hand, helping customers with adverse credit and unique situations where expert advice is called for. Full of banter and great with customers, Jeannette provides the full service for everyone she deals with and is a pleasure to have in the office. If you’re lucky enough to work with her you’re in safe hands!


Alison was recently described by one of the admin staff as the ‘alpha female’! She is the matriarchal admin guru, specialising in processes and compliance, and is also a genuinely lovely lady. Of her own accord Ali took herself through her CeMap study and blitzed her exams, purely to help improve her knowledge of the industry and enhance the back-office process to the benefit of all advisor’s and customers. Ali is indispensable to their business and if you are lucky enough to talk to her you’ll realise why!


Jade has raced her way through the apprenticeship scheme, and now out the other side is one of Matt’s best administrators, handling new enquiries, and working with lenders, solicitors, estate agents, and insurers to make sure all applications are chased through and completed as smoothly and quickly as possible. Loves her job and loves helping our customers! Following in Ali’s footsteps, Jade is also studying for her professional mortgage qualification to improve her knowledge and may well be advising one day soon!


Lydia joined the industry early on in 2014 and has gone from strength to strength, taking to her admin role with ease. She provides essential admin support as well as studying for her CeMap qualifications in her own time, with an eye on advising in future. Lydia’s role as Karl & Pete’s dedicated assistant is partly responsible for record business levels, freeing them up to take more enquiries and help more customers!


Where to start!!! Seen as the go-to brain for all things criteria, Gindy known as Mr Criteria and is one of the most experienced there is, giving Pete a run for his money when it comes to market knowledge. He works with pretty much all types of customer enquiry, specialising particularly in difficult to place adverse credit applications. Receives raving reviews from customers, even those not looking to do business but just want the right advice. Gindy works from customer referrals and online enquiries, as well as going above and beyond helping out other brokers and admin staff.


Lee has quickly become one of the most knowledgeable advisors in the game, working with Online Mortgage Advisor customers as well as a comprehensive network of estate agents across the UK. Friendly, accurate, and thorough – Lee likes to go the extra mile for customers and maintains his professional manner throughout, working face to face with estate agents and over the phone with online enquiries.


Aaron’s background in various industries has given him the foundation to advise on all kinds of finance, with a fantastic product knowledge and positive friendly approach to advising. He always goes the extra mile for customers, often at the detriment of his social life working late nights and putting the hours in! A tricky winger down at the 5-a-side, avid film buff and surprisingly a lover of gardening!


Rob is another Lloyds ex-employee, leaving the bank to start advising on products from the whole market. Great with customers and efficient, Rob gets the job done and generously gives his time to all types of customer, whether ready to do business right now or looking for finance in the future. A real gent, and also a cage-fighting gym owner, so clearly we have only good words to say about him!!!


Aidy has quickly established his place in the business only having started working with us since mid 2014. He is a pro at what he does, keen to help customers and eager to find the right finance for those who are struggling – he loves a difficult case! He also has a sweet right foot, and being half Italian is known as Del-Piero @ the OMA five-a-side.


Connor is one of the hottest young prospects, having started his apprenticeship late 2014 and quickly established himself into the role. Acting now as admin support whilst also studying for his mortgage qualifications to one day be fully fledged in his own right. Connor is Handy on the pitch in the 5-a-side, although Pete feels he should pass him the ball far more than he does. Sometimes wears a shoelace in his hair. Makes a great cup of tea.


Also starting in late 2014 as an apprentice, Lewis has hit the ground running and looks sure to one day make it as a great advisor. Currently assisting with advisors in administration by day, and by night furthering his musical career behind a guitar for a local band in Nottingham/Derby – check out The Mocking Jays if you want to listen! Also makes a great cup of tea.


Dave began his career as an area manager for a national bookmakers but then made the move into financial services back in 1998, working as an underwriter and advisor for a large secured loans company. He realised mortgages was his calling in 2004 and has since specialised in customers adverse credit, Buy to let investors, and those looking for a council right to buy purchase, as well as all forms of protection. Aside from work he’s an avid Derby County fan and plays a bit of poker.


Rob cut his teeth in the independent mortgage world over 10 years ago, and has a wealth of experience in all markets, specialising in adverse credit and self-employed borrowing. Rob has seen it all, not only having been a successful advisor for many years but also in managing teams of brokers. A cracking smile and a lovely bloke to boot. Known by many at the 5-a-side as the ‘Dudley destroyer’, owed to his defensive prowess despite a more seasoned physical condition than some of the younger players.


Libby has a fantastic grounding in the industry having worked on sales and lettings in an estate agent for over a decade, and successfully made the move into mortgages more recently – to our gain! Always friendly, helpful, and generous with her time, Libby is a favourite of her customers which is easy to see as she’s great at what she does.

Holli Expat expert


Holli is THE expat mortgage specialist, and with access to the whole market can arrange finance for anyone looking to purchase property here in the UK, whether British or foreign national. Being extremely knowledgeable and approachable, Holli is one of the stand-out advisors in the Expat industry, regularly featuring at various roadshows across the country.



Alison has over 20 years’ experience in mortgage and the house buying market.  She worked in Estate Agency for 18 years where she dealt with all aspects on the house buying process from standard mortgages to first time buyer, Government Schemes, self-employed applicants and buy to let mortgages.  For the past 2 years she has gained a wealth of experience specialising in arranging mortgages for people who have had credit problems.  Whatever your mortgage needs are, contact Alison and she will be able to help and advise you.


Geoff came into the independent arena over 10 years ago with a wealth of experience, from dealing with unusual situations where expert advice is required for clients with a low credit score. He has a massive knowledge of financial markets and gains great personal satisfaction from helping clients solve their mortgage, financial and protection needs.


Mick is a qualified Mechanical Engineer and Toolmaker by trade, having served in the Armed Forces for 15 years serving in the First Gulf War. At that point he moved over to United Friendly/Royal London and embarked on training in Financial Services. After passing CeMap including Equity Release Mick decided to go into mortgages and General Insurance and has been with various companies spanning some 15 years. His satisfaction is when he can get the complete Mortgage package for a client and putting a big smile on their face.


Andrea has a wealth of experience within the financial Services Sector, having worked previously for the Britannia Building Society for 23 years, holding posts providing advice on their products in an ever changing regulated market. She relishes challenges and sees client care as paramount in her dealings. She is fully qualified and sees her knowledge and experience as invaluable tools when assisting clients.


Christina has many years of experience giving professional mortgage and protection advice.  She has a real empathy and understanding of client’s needs, and knows that finding a new mortgage solution can often be a nerve-wracking business. Finding her clients the right solution as quickly as possible, and with the minimum of fuss is always her top priority.


Ashley is very client focused with over 3 years’ experience in the mortgage industry. She places great value on looking after her clients and finding the best solution she can to meet their needs. Quick on process and collecting client information and then searching the market for the best mortgage and protection plan she can. Ashley takes great pride in her work and is an excellent advisor to help anyone through the mortgage maze.


Frances has worked within Financial Services for the past 4 years initially helping to find a financial solution for people in financial difficulty. Since 2012 Frances has worked within the mortgage and protection industry and is a fully qualified and experienced Advisor. Frances has great knowledge of the mortgage market and has extensive experience of sourcing mortgages for the prime and also adverse market.



SOswitch thumbSO Switch is part of Simply Online Media Ltd, who run a number of businesses, including – a market leading price comparison engine. Their business is the distribution of mortgage and other financial service enquiries to experienced, fully qualified, fully vetted, UK based whole of market financial advisors. Although we aim to pass the majority of our visitors directly to one of the specialists above, due to the quality of the service these brokers provide they have a limited capacity and in times of high demand are unable to take on further workloads. If you make an enquiry at this point, you may be passed over to SO Switch who will put you in touch with the next available advisor.

Get in touch with us!

Ask us anything! Make an enquiry here and an advisor will be in touch ASAP. We aim to respond within 2 hours, but occasionally this can be longer in busy periods.

If you require an immediate response please give us a call on 0800 304 7880.

Speak to an advisor

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0800 304 7880
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